Privacy Policy

This privacy policy outlines how Kiyomizu Dye Works collects, uses, and protects the personal data of users of our online platform. We are committed to protecting your privacy and handling your data in a transparent manner, in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA) and the UK, and other relevant regulations.

Data We Collect

We may collect personal data that you provide directly to us when you use this service, such as when you place an order, register an account, subscribe to our newsletter, or contact us. This data may include:

• Identity data (e.g., name)
• Contact data (e.g., postal address)
• Payment data (e.g., payment card details, billing address)
• Transaction data (details about products and services you have purchased from us)
• Correspondence you send to us

We also automatically collect certain information about your device and usage of our site. This may include:

• Technical data (e.g., IP address, browser type and version, operating system)
• Usage data (e.g., pages you visited, time spent on pages, referring URLs)
• Cookie data (as described in the Cookies section below)

How We Use Your Data

We use the data we collect for various purposes:

• To provide and maintain our services, including processing your orders and managing your account.
• To process transactions and manage payments.
• To communicate with you about your orders, inquiries, or our services.
• To improve our online platform and user experience.
• With your consent, to send you marketing communications about our products and workshops.
• To comply with legal obligations.
• To detect, prevent, and address technical issues or fraudulent activity.

Legal Basis for Processing

Under data protection law, we must have a legal basis to process your personal data. We process your data based on:

• Your consent (e.g., for sending marketing emails). You have the right to withdraw consent at any time.
• The necessity to perform a contract with you (e.g., processing your order and delivering goods).
• Compliance with a legal obligation (e.g., maintaining records for tax purposes).
• Our legitimate interests, provided these interests are not overridden by your data protection rights (e.g., improving our services, preventing fraud).

Sharing Your Data

We may share your personal data with third parties only in specific circumstances:

• Service providers: We may share data with companies that provide services on our behalf, such as payment processors, shipping companies, and IT service providers. These providers are obligated to protect your data.
• Legal requirements: We may disclose your data if required to do so by law or in response to valid requests by public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your data may be transferred to the new owner.

We do not sell your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request erasure of your data in certain circumstances.
• The right to request restriction of processing your data.
• The right to object to processing your data in certain circumstances.
• The right to data portability (receiving your data in a structured, commonly used format).
• The right to withdraw consent at any time where processing is based on consent.
• The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us using the details provided in the Contact Information section.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. However, please note that no method of transmission over the internet or electronic storage is entirely secure.

Cookies and Tracking Technologies

Our online platform uses cookies and similar tracking technologies to collect and use personal data about you, including to serve interest-based advertising. You can manage your cookie preferences through your browser settings.

International Data Transfers

As Kiyomizu Dye Works is based in Japan, processing your data involves transferring it outside the European Economic Area and the UK. We take steps to ensure that your data is treated securely and in accordance with this privacy policy and applicable data protection laws, including relying on adequacy decisions or implementing standard contractual clauses where required.

Children's Privacy

Our service is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

Contact Information

If you have questions or concerns about this privacy policy or our data practices, please contact us by postal mail at:

Kiyomizu Dye Works
Karasuma Oike Bldg. 4F
5-2 Karasuma-dori, Nakagyo Ward,
Kyoto, Kyoto 604-8201
Japan